Processing Time
All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-5 business days.
- Overnight Shipping: Only available for orders with delivery addresses within United States. Delivery by next business day.
Delivery times may vary depending on your location and shipping method. Please note that delivery delays can occasionally occur due to unforeseen circumstances.
Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email with tracking information once your order has shipped.
Shipping Destinations
We currently ship to addresses within United States. At this time, we do not ship to P.O. boxes, APO/FPO addresses, or international destinations outside of the United States.
Customs, Duties, and Taxes
Elite Tac Gear is not responsible for any customs fees, import duties, taxes, or additional charges imposed by your country. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Elite Tac Gear is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Incorrect Address
Please ensure all delivery information is correct. If the delivery address is incorrect or incomplete, we may need to contact you for updated information, which could delay your order. Elite Tac Gear is not responsible for delays or failed deliveries due to incorrect or incomplete shipping addresses provided at checkout.
Lost or Stolen Packages
Elite Tac Gear is not responsible for lost or stolen packages confirmed to be delivered to the address provided for an order. Upon inquiry, we will confirm delivery to the provided address, date of delivery, tracking information, and shipping carrier information for you to investigate.
International Shipping Policy
Currently, we do not ship outside of United States. If this changes in the future, we will update this policy accordingly.
Contact Us
If you have any questions or need further assistance with shipping and delivery, please contact us at [email protected]